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Croatia > Makarska |
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Terms and conditions |
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How to book? |
| To book one of our
accommodations just have a look our offer. Add the |
| name
of destination, the number of
accommodation, date of arrival and |
| departure and the number of persons. Finalize
your booking and you will |
| receive answer via email. You are responsible to pay
deposit (30% of the |
| total booking value for individual
guests), when you book. Rest of total |
| booking value you pay the last day of your arrangement. |
| It's as simple as that! |
| We do plan arrangements with
other travel agents and independent |
| suppliers with special
conditions. |
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How do I make changes or cancel my reservation? |
| Any changes to a reservation
must be done through the Customer Service |
| and Bookings It is very unlikely that we
will have to make any changes to |
| reservation. If it is
the case that changes need to be
made, or we need to |
| cancel your reservation, we reserve the right to do so at any
time. Most of |
| these changes are minor, and we do not pay compensation for minor |
| changes. |
| If a significant change to
your holiday occurs or becomes necessary, we |
| will inform
you as soon as possible if there
is time before departure. When |
| a significant change
occurs or we have to cancel your
reservation, you will |
| have the choice of: |
| - accepting the change of
reservation |
| - taking our offered
substitute package of equivalent or superior quality if
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| we are able to
provide one |
| - taking our offered
substitute package of lower quality if we are able to |
| provide one and accept a refund form us of
the difference in price of the
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| package purchased and the substitute one offered |
| - canceling your
holiday with a full refund of all monies paid |
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| If you cancel your booking
inside two months of departure we don't return |
| the
deposit except in the case of force major. In this case |
| DalmatiaVacation shall keep 20% of a total deposit amount + transaction |
| money costs. |
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| If a customer cancel before two months (more than 60 days before arrival) |
| we don't return the deposit unless the customer can deliver a certificate |
| proving an impossibility such as illness or death of a relative (till the second |
| degree) and depending on the goodwill of the concerned third party. |
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| If a customer cancels the tour or shortens the travel due to bad weather |
| conditions, he must pay the total amount indicated on the voucher and |
| subsequent complaints shall not be acknowledged. |
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| The consequences of which
could not have been avoided even if all due |
| care had been exercised such as war, state
of war, riot, fire, civil strife, |
| industrial action,
terrorist activity, natural or nuclear disaster,
adverse |
| weather conditions or other conditions amounting to force major. In these |
| circumstances we will also not pay any resulting expenses or additional |
| costs. |
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Special Requests |
| If you have any special
requests that do not form part of standard |
| accommodation
services as described in this website
please let us know |
| at the time of booking. |
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